Adrian Ma
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Restaurant, retail and airline employees continue to face unruly customers over COVID-19 precautions. A customer service expert explains how to defuse situations before they get out of hand.
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NPR's Ailsa Chang talks with Adrian Ma of the The Indicator from Planet Money podcast about the "billionaire tax" being proposed by Democrats to help fund the Build Back Better legislation.
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Showdowns over the debt ceiling are basically an American tradition. But it wasn't always this way. The debt limit was originally supposed to make it easier for the government to spend money.